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bat
updates |
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BROCKTON
AREA TRANSIT
PERFORMANCE
DASHBOARD
Fixed
Route |
July
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Aug.
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Sept.
|
Oct.
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Nov.
|
Average
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Standard
|
Goal
|
Total
Passengers |
232,444
|
252,254
|
249,995
|
271,212
|
253,994
|
251,980
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Pass/Rev
Hour |
26.96
|
27.77
|
23.56
|
29.69
|
23.75
|
26.35
|
19.00
|
22.00
|
Pass/Rev
Mile |
2.21
|
2.18
|
2.34
|
2.38
|
2.38
|
2.30
|
2.00
|
2.20
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On-Time
|
97.41%
|
97.82%
|
95.14%
|
94.69%
|
95.79%
|
96.17%
|
95%
|
98%
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Demand
Response |
July
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Aug.
|
Sept.
|
Oct.
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Nov.
|
Average
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Standard
|
Goal
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Total
Passengers |
13,198
|
14,786
|
12,399
|
13,829
|
14,369
|
13,716
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Pass/Rev
Hour |
2.56
|
2.36
|
2.37
|
2.70
|
2.68
|
2.53
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2.25
|
2.75
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On-Time
|
88.74%
|
88.93%
|
87.51%
|
87.47%
|
89.44%
|
88.42%
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85%
|
90%
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Safety
|
July
|
Aug.
|
Sept.
|
Oct.
|
Nov.
|
Average
|
Standard
|
Goal
|
Preventable
FR Accidents/ 100K miles |
2.63
|
1.74
|
1.91
|
0.00
|
0.90
|
1.44
|
3
|
2
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Preventable
DR Accidents/100K miles |
0
|
0
|
0
|
0
|
0
|
0
|
3
|
2
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Maintenance
|
July
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Aug.
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Sept.
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Oct.
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Nov.
|
Average
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Standard
|
Goal
|
Breakdowns/100K
FR Miles |
1.75
|
3.48
|
2.87
|
0.86
|
1.91
|
2.18
|
3
|
2
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Breakdowns/100K
(DR) Miles |
0.00
|
0.00
|
0.00
|
3.26
|
0.00
|
0.65
|
3
|
2
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Customer
Service |
July
|
Aug.
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Sept.
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Oct.
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Nov.
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Average
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Standard
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Goal
|
Valid
Complaints /100,000 FR |
5.61
|
4.58
|
7.20
|
3.45
|
2.87
|
4.74
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15
|
10
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Valid
Complaints /10,000 DR |
0.68
|
0.48
|
0.39
|
0.33
|
0.00
|
0.37
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4
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2
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Definitions
• PERFORMANCE
MEASURES are
metrics which quantify how BAT performs within functional areas
or business units.
• SERVICE
STANDARDS
may be used
to communicate minimum or maximum thresholds related to levels of
service or performance criteria.
• SERVICE
GOALS
provide a desired
level of achievement that the agency would ultimately seek to attain.
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service announcements |
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BAT's
new Automated Fare Collection System will provide riders with
greater flexibility for moving around the service area, as well
as making connections with the MBTA using the Charlie Card System.
The new system, whichl became operational on March 28th, gives
riders additional discounts utilizing the Charle Card on our buses.
The buses will also accept one day passes, seven day passes and
31 day passes. The schedule of fares
and a complete press announcement
are available using these links.
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bat jobs |
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| NorthEast
Transit Services, Inc.
Operating
Company for
dial-a-bat
is
accepting applications from qualified
candidates
for the position of
Part-Time
Bus Operator
CDL
Class C w/ passenger endorsement required. DTE license
perferred service skills required.
We
offer a competitive wage, a pleasant working environment and
the opportunity to grow within the company.
Apply
in person at:
1442
Main Street
Brockton,
MA 02301
8:00
a.m. – 5:00 p.m.
An
Equal Opportunity Employer
Drug
and Alcohol Testing and CORI Check Required!
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