Civil Rights


Civil Rights

The Brockton Area Transit Authority (BAT) operates its programs and services without regard to race, color, and national origin in accordance with Title VI and the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with BAT.

Similarly, The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. Any person who believes he or she has been discriminated against based on disability may also file a formal complaint with BAT.

For more information on BAT’s civil rights program and the procedures to file a complaint, contact 508-588-2240, ext. 236, (TTY 508-856-0009); email ; or visit our administrative office at 155 Court St., Brockton, MA 02302. For more information, visit .

You may also file a complaint with MassDOT at; Attention:Title VI Specialist, MassDOT, Office of Diversity and Civil Rights, 10 Park Plaza, Boston, MA 02116. 857-368-8580, TTY: 857-368-0603,

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5 th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.  Or click here for FTA’s consolidated Civil Rights Complaint Form.

If information is needed in another language, contact 508-588-2240.


Click here to download Title VI and ADA complaint procedures


Click here to download Title VI and ADA complaint form in English

Haga clic aquí para descargar el formulario de reclamo del Título VI y ADA en español

Clique aqui para baixar o formulário de reclamação do Título VI e ADA em português

Klike la a pou download fòm plent Tit VI o ADA nan kreyòl ayisyenn