For your safety
and convenience, BAT has installed bus stop signs on most of our routes. To
catch a bus on one of these routes, please stand at a BAT bus stop sign and
signal the driver by raising your arm as the bus approaches. You will find the
bus stop signs on telephone poles on nearly every other block along a route. If
the signs and telephone poles are on the opposite side of the street, stand
across from a telephone pole with a sign. When you want to get off the bus,
signal the driver by pushing the buzzer. The driver will stop at the next bus
stop. Remember, whenever you want to catch a BAT bus, signal the driver by
raising your arm as the bus approaches.
Please do not cross in front of BAT buses after deboarding.
Courtesy: Unnecessary conversation with the driver is prohibited. The
playing of radios, cassettes, or musical instruments on the buses or in the BAT
Centre is permitted only if an earphone is used and is not disturbing other
Bicycles: Bicycles are not permitted on BAT buses.
Animals: Service animals are allowed on buses. Any and all other animals
must be held on the passengers lap in containers designed for animal
Injuries: All injuries must be reported to the driver or
terminal supervisor immediately. Unreported injuries sustained while traveling
on BAT buses will not be acknowledged at later dates. BAT is not responsible
for injuries which result from unsafe acts of passengers. Passengers should
remain seated until the bus comes to a complete stop. Strollers and shopping
carts must be collapsed and taken to the rear of the bus so as to not block the
Storm Scheduling: If the weather becomes too
hazardous for normal operation, BAT will switch to a snow
schedule announcements can be heard on radio stations:
and WCAV-FM 97.7.
Cancellation of Service: When
necessary, cancellation will be announced on the following radio stations:
WBET-AM 1460 and WCAV-FM 97.7.
Lost Articles: If
you leave any personal articles on a bus or in the terminal, please report your
loss to BAT Operations office as soon as possible (508-588-1000) between the
hours of 8:30 a.m. and 4:30 p.m. BAT cannot, of course, be responsible for lost
articles, but we will make every effort to recover your property for you.
Objectionable Persons: BAT reserves the right to refuse to transport any
person who is under the influence of intoxicating drugs or alcohol, who is
incapable of taking care of himself or herself, or who may be found
objectionable to other passengers.
No Smoking: Smoking is
prohibited on BAT buses and in the BAT Centre.
Exact Fare: Drivers do NOT make
change. Once a fare has been deposited in the farebox, it CANNOT be retrieved.
In the event of a disagreement regarding a fare, please pay the fare requested
by the driver and contact BAT as soon as possible.
Fares: Fares must
be paid when boarding inbound buses (to BAT Centre). When outbound (leaving
from BAT Centre) fares are paid when deboarding. Exceptions: on Routes #4, #4A,
and #12 fares are paid when boarding bus at BAT Centre.
Transfers are issued only upon request when fare is paid and are valid for
one hour. Transfers are NOT valid for return trip on same route from which
transfer was issued. Torn, mutilated, or untimely transfers will not be
accepted. Transfers are given out or accepted on route #12 (Ashmont) only when
#12 is also covering route #1.
Visually Impaired: Visually impaired
people with a valid ID issued by the Massachusetts commission for the Blind
will be allowed to ride free on all BAT buses.
citizens (age 60 and over) ride BAT buses for half fare when valid ID is shown
Special Needs: Persons with valid Transportation Access
Passes ride for reduced fare on all BAT buses when the pass is shown. For more
information on BATs disability pass program, please call 508-588-1000.
For TDD: Telecommunications Device for the Deaf, please call 508-586-0009.
Medicare: Valid Medicare cards are accepted as proof of eligibility for
BATs half-fare program. For information on BATs disability pass
program, please call 508-588-1000. For TDD: Telecommunications Device for the
Deaf, please call 508-586-0009.
Discount Passes: Passes must be shown to driver each time